Privacy Policy
Last updated: January 2026
Introduction
Stella Polare Teater ("we", "our", or "us") is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Data We Collect
Personal Information: When you create an account or book tickets, we collect your name, email address, and any additional information you provide.
Contact Information: When you contact us through our forms, we collect your name, email, phone number (optional), and message content.
Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and actions taken.
Cookies: We use essential and analytical cookies to improve your experience. See our Cookie Policy section below.
Legal Basis for Processing (GDPR)
- Consent: When you submit forms or accept cookies
- Contract: To fulfill ticket bookings and provide our services
- Legitimate Interest: To improve our services and communicate with you
- Legal Obligation: To comply with applicable laws
Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@stellapolaretheater.com
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly (authentication, security)
- Analytical Cookies: Help us understand how visitors use our site (with your consent)
- Functional Cookies: Remember your preferences and settings
You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:
- Account data: Until you delete your account
- Booking records: 7 years for legal/tax purposes
- Contact messages: 2 years unless ongoing correspondence
Contact Us
For any privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: privacy@stellapolaretheater.com
Address: Stella Polare Teater, Norway
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.